After a thorough review of 15win Casino and considering its size, complaints, licenses, customer support, terms and conditions, limits, and other factors, I decided to give it a very bad reputation rating. This makes this casino one of the worst ones available, at least in terms of factors I look at in my reviews. Everything I found out is written in more detail in this review. Keep reading to find out more about this casino and whether it's safe and suitable for you.
15win Casino is a smaller online casino, according to my research and estimates of its revenues. The size and revenues of an online casino are important, because small gambling websites can theoretically struggle to pay out big wins to especially lucky players. On the other hand, big casinos should have sufficient cashflow to pay them out.
15win Casino uses a fake license. This casino presents a license on the website, but it seems to be fake after taking a closer look. It is either not valid anymore or redirects to a website that imitates a real license.
Caution! 15win Casino has unfair clauses in their Bonus Terms and Conditions. After reviewing the T&Cs related to the casino's bonuses, I found some parts that I consider unfair to players. If you plan to use a bonus at this casino, you may run into issues. If you want to make sure you have an enjoyable gaming experience, I recommend you look for a casino with fair T&Cs. And if you decide to play at this casino despite the unfair rules, at least read the T&Cs carefully before you start playing, to make sure you know what to expect.
15win Casino has a customer support, but it is slow or simply bad. While you can contact the casino and ask for help if you need it, the responses you will get back from customer support tend to be slow or not as helpful as those at casinos with a better support.
To sum things up, 15win Casino is a very bad casino website. I don't recommend you play there. There are much better casinos available on the internet, where you will have a much better experience.
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Negatives
Players cannot play in USD
Live chat support not available in English language
Monthly withdrawal limit of only BRL 50,000
Only payments by PIX are available
New casino that hasn't passed the time test yet
No bonus deals offered by the casino
2.9
Overall reputation
2.9/10
Very Bad
What affects the casino's reputation?
How much do players complain about the casino?Complaints can tell a lot about a casino’s reputation. If many players complain about certain practices that are not in line with fair play, it is a clear sign that some things could be done better.
Are the casino’s terms and conditions fair towards players?Some casinos use unfair and predatory rules that put players into a disadvantage. I carefully read all terms and conditions and check for deceitful or harmful rules that can potentially be used against players.
Is the casino big? What are its revenues?The casino’s size is important. If you win a lot of money, smaller casino may struggle to pay out your winnings. That is why it is safer to gamble at big casino websites that shouldn’t have any issues with cashflow.
Is the casino part of a group of related casinos?To make sure the rating is as exact as possible, I also take into account relationships between casino websites. If a website is operated by a big company that runs multiple casinos, it influences the rating.
Has the casino been placed on some blacklists?There are many casino blacklists on the internet. I check the most relevant ones to see if the casino appears on any of them. If it does, it can influence the casino’s reputation rating.
