After a thorough review of Hello Casino and considering its size, complaints, licenses, customer support, terms and conditions, limits, and other factors, I decided to give it a questionable reputation rating. Although this casino does have some positive things going for it, I also discovered certain negatives which make it advisable to look for better casinos. Everything I found out is written in more detail in this review. Keep reading to find out more about this casino and whether it's safe and suitable for you.
Hello Casino is a medium-sized online casino, according to my research and estimates of its revenues. The size and revenues of an online casino are important, because small gambling websites can theoretically struggle to pay out big wins to especially lucky players. On the other hand, big casinos should have sufficient cashflow to pay them out.
Caution! Hello Casino has unfair clauses in their Terms and Conditions. After reviewing the casino's T&Cs, I found some parts that I consider unfair to players. If you want to make sure you have an enjoyable gaming experience, I recommend you look for a casino with fair T&Cs. And if you decide to play at this casino despite the unfair rules, at least read the T&Cs carefully before you start playing, to make sure you know what to expect.
Caution! Hello Casino limits the amount you can win per spin or game round to Can$250,000. If you win more than that, the amount exceeding this limit will be deducted and not paid out to you.As far as I am concerned, win limits are unfair to players. That's why I decrease the rating of any casino that has implemented it, unless the limitation is caused by external factors, such as local regulatory requirements.
To sum things up, Hello Casino has a questionable reputation. It has some positive qualities, but there are also many negatives, which is why I recommend you look for a better casino.
Read moreRead less
Interesting facts
Member of a casino group made up of 7 casinos
Positives
Players from United States can take advantage of NetEnt games
Live chat support is fast and reliable
PayPal accepted as a payment method
Negatives
USD not available
Low withdrawal limit
No bonus offers applicable
5.2
Overall reputation
5.2/10
Questionable
What affects the casino's reputation?
How much do players complain about the casino?Complaints can tell a lot about a casino’s reputation. If many players complain about certain practices that are not in line with fair play, it is a clear sign that some things could be done better.
Are the casino’s terms and conditions fair towards players?Some casinos use unfair and predatory rules that put players into a disadvantage. I carefully read all terms and conditions and check for deceitful or harmful rules that can potentially be used against players.
Is the casino big? What are its revenues?The casino’s size is important. If you win a lot of money, smaller casino may struggle to pay out your winnings. That is why it is safer to gamble at big casino websites that shouldn’t have any issues with cashflow.
Is the casino part of a group of related casinos?To make sure the rating is as exact as possible, I also take into account relationships between casino websites. If a website is operated by a big company that runs multiple casinos, it influences the rating.
Has the casino been placed on some blacklists?There are many casino blacklists on the internet. I check the most relevant ones to see if the casino appears on any of them. If it does, it can influence the casino’s reputation rating.