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Company details
Owner
White Hat Gaming Limited
License:
United Kingdom (UKGC)
Malta (MGA)
Established
2015
PlayGrand Casino
9.0
Overall reputation
9.0/10
Perfect
PlayGrand Casino games
Interesting facts
Part of casino group with a good reputation that includes 4 casinos
Positives
Players from United States can take advantage of NetEnt games
Fast and professional live chat support
Casino offers 10 currencies
Possibility of depositing with PayPal
Negatives
Low withdrawal limit
No bonuses are available
9.0
Overall reputation
9.0/10
Perfect
What affects the casino's reputation?
How much do players complain about the casino?Complaints can tell a lot about a casino’s reputation. If many players complain about certain practices that are not in line with fair play, it is a clear sign that some things could be done better.
Are the casino’s terms and conditions fair towards players?Some casinos use unfair and predatory rules that put players into a disadvantage. I carefully read all terms and conditions and check for deceitful or harmful rules that can potentially be used against players.
Is the casino big? What are its revenues?The casino’s size is important. If you win a lot of money, smaller casino may struggle to pay out your winnings. That is why it is safer to gamble at big casino websites that shouldn’t have any issues with cashflow.
Is the casino part of a group of related casinos?To make sure the rating is as exact as possible, I also take into account relationships between casino websites. If a website is operated by a big company that runs multiple casinos, it influences the rating.
Has the casino been placed on some blacklists?There are many casino blacklists on the internet. I check the most relevant ones to see if the casino appears on any of them. If it does, it can influence the casino’s reputation rating.