After a thorough review of Bitbook Casino and considering its size, complaints, licenses, customer support, terms and conditions, limits, and other factors, I decided to give it a bad reputation rating. This casino is bad to play at, which is why I recommend you don't play at it and choose a different one instead. Everything I found out is written in more detail in this review. Keep reading to find out more about this casino and whether it's safe and suitable for you.
Bitbook Casino is a smaller online casino, according to my research and estimates of its revenues. The size and revenues of an online casino are important, because small gambling websites can theoretically struggle to pay out big wins to especially lucky players. On the other hand, big casinos should have sufficient cashflow to pay them out.
Bitbook Casino does not have a valid license.
Caution! Bitbook Casino has unfair clauses in their Terms and Conditions. After reviewing the casino's T&Cs, I found some parts that I consider unfair to players. If you want to make sure you have an enjoyable gaming experience, I recommend you look for a casino with fair T&Cs. And if you decide to play at this casino despite the unfair rules, at least read the T&Cs carefully before you start playing, to make sure you know what to expect.
Bitbook Casino has no customer support. This is a serious issue, because you cannot contact anyone from the casino's employees or representatives, which makes it impossible to resolve any issues you might encounter while playing.
To sum things up, Bitbook Casino is a bad casino website. I don't recommend you play there. There are much better casinos available on the internet, where you will have a much better experience.
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Interesting facts
Not so big when it comes to projected revenue
Positives
BTC-friendly casino
Negatives
Playing in USD not possible
License not provided
Limited number of payment methods available
Live chat not available non-stop
Casino does not provide any progressive jackpot titles
3.5
Overall reputation
3.5/10
Bad
What affects the casino's reputation?
How much do players complain about the casino?Complaints can tell a lot about a casino’s reputation. If many players complain about certain practices that are not in line with fair play, it is a clear sign that some things could be done better.
Are the casino’s terms and conditions fair towards players?Some casinos use unfair and predatory rules that put players into a disadvantage. I carefully read all terms and conditions and check for deceitful or harmful rules that can potentially be used against players.
Is the casino big? What are its revenues?The casino’s size is important. If you win a lot of money, smaller casino may struggle to pay out your winnings. That is why it is safer to gamble at big casino websites that shouldn’t have any issues with cashflow.
Is the casino part of a group of related casinos?To make sure the rating is as exact as possible, I also take into account relationships between casino websites. If a website is operated by a big company that runs multiple casinos, it influences the rating.
Has the casino been placed on some blacklists?There are many casino blacklists on the internet. I check the most relevant ones to see if the casino appears on any of them. If it does, it can influence the casino’s reputation rating.
