After a thorough review of Bitgame Casino and considering its size, complaints, licenses, customer support, terms and conditions, limits, and other factors, I decided to give it a very bad reputation rating. This makes this casino one of the worst ones available, at least in terms of factors I look at in my reviews. Everything I found out is written in more detail in this review. Keep reading to find out more about this casino and whether it's safe and suitable for you.
Bitgame Casino is a smaller online casino, according to my research and estimates of its revenues. The size and revenues of an online casino are important, because small gambling websites can theoretically struggle to pay out big wins to especially lucky players. On the other hand, big casinos should have sufficient cashflow to pay them out.
Bitgame Casino does not have a valid license.
Caution! Bitgame Casino limits the amount you can win per spin or game round to 3,000 ₮. If you win more than that, the amount exceeding this limit will be deducted and not paid out to you.As far as I am concerned, win limits are unfair to players. That's why I decrease the rating of any casino that has implemented it, unless the limitation is caused by external factors, such as local regulatory requirements.
Bitgame Casino has a customer support, but it is slow or simply bad. While you can contact the casino and ask for help if you need it, the responses you will get back from customer support tend to be slow or not as helpful as those at casinos with a better support.
To sum things up, Bitgame Casino is a very bad casino website. I don't recommend you play there. There are much better casinos available on the internet, where you will have a much better experience.
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Interesting facts
One of the smaller casinos based on projected revenue
Positives
Unlimited withdrawals
Bitcoin and Etherum accepted as payment methods
Casino offers 16 currencies
Negatives
No license
Live chat not available non-stop
No bonus deals offered by the casino
2.2
Overall reputation
2.2/10
Very Bad
What affects the casino's reputation?
How much do players complain about the casino?Complaints can tell a lot about a casino’s reputation. If many players complain about certain practices that are not in line with fair play, it is a clear sign that some things could be done better.
Are the casino’s terms and conditions fair towards players?Some casinos use unfair and predatory rules that put players into a disadvantage. I carefully read all terms and conditions and check for deceitful or harmful rules that can potentially be used against players.
Is the casino big? What are its revenues?The casino’s size is important. If you win a lot of money, smaller casino may struggle to pay out your winnings. That is why it is safer to gamble at big casino websites that shouldn’t have any issues with cashflow.
Is the casino part of a group of related casinos?To make sure the rating is as exact as possible, I also take into account relationships between casino websites. If a website is operated by a big company that runs multiple casinos, it influences the rating.
Has the casino been placed on some blacklists?There are many casino blacklists on the internet. I check the most relevant ones to see if the casino appears on any of them. If it does, it can influence the casino’s reputation rating.