Players from Ohio not accepted
Japanese live chat
All livechat languages
Japanese
Japanese customer support
All customer support languages
Japanese
Access from Ohio blocked, VPN forbidden
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Company details
Owner
Niollo BV
License:
Curaçao (GCB)
Established
2018
CasinoSecret
2.9
Overall reputation
2.9/10
Very Bad
CasinoSecret games
Interesting facts
One of the bigger online casinos on the market
Positives
NetEnt games available for players from United States
Negatives
English live chat and support not available
Withdrawal limit below the average: USD 10000
No bonuses are available
2.9
Overall reputation
2.9/10
Very Bad
What affects the casino's reputation?
How much do players complain about the casino?Complaints can tell a lot about a casino’s reputation. If many players complain about certain practices that are not in line with fair play, it is a clear sign that some things could be done better.
Are the casino’s terms and conditions fair towards players?Some casinos use unfair and predatory rules that put players into a disadvantage. I carefully read all terms and conditions and check for deceitful or harmful rules that can potentially be used against players.
Is the casino big? What are its revenues?The casino’s size is important. If you win a lot of money, smaller casino may struggle to pay out your winnings. That is why it is safer to gamble at big casino websites that shouldn’t have any issues with cashflow.
Is the casino part of a group of related casinos?To make sure the rating is as exact as possible, I also take into account relationships between casino websites. If a website is operated by a big company that runs multiple casinos, it influences the rating.
Has the casino been placed on some blacklists?There are many casino blacklists on the internet. I check the most relevant ones to see if the casino appears on any of them. If it does, it can influence the casino’s reputation rating.